Privacy Policy

This privacy policy explains how Genera safely collects, stores, uses and shares your personal information.

Privacy Policy

At Genera, we respect your privacy and handle your personal information in accordance with the New Zealand Privacy Act and the Unsolicited Electronic Messages Act.

 

What We Collect

We may collect your:

  • Name and contact details
  • Location and device info
  • Interactions with our site or team

 

Why We Collect It

We use your information to:

  • Respond to enquiries and support requests
  • Improve our services and website
  • Share updates and offers (only if you’ve opted in)
  • Meet legal obligations and fix technical issues

 

Cookies and Tracking

We use cookies and tools like Google Analytics to understand how our site is used and improve your experience. You can opt out of tracking via:

 

Third-Party Links

Our site may link to other websites with their own privacy policies. We’re not responsible for their content or practices.

 

Your Rights

You can request a copy of your data or ask us to correct it by contacting us 0800-100-399.

 

Security

We keep your data secure with encryption and limit access to authorised staff only.

 

Consent

By using our website, you consent to this Privacy Policy.